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Terms of Service
Trusted Cleaning Services

Effective Date: April 2, 2025

These Terms of Service ("Terms") govern your use of the Trusted Cleaning Service website and the cleaning services provided by us. By using our website or booking our services, you agree to these Terms.

Booking And Payment

By booking a service, you agree to provide accurate information about your property and service preferences. All payments are due at the time of service or as otherwise agreed. We accept various forms of payment, including credit and debit cards.


Trusted Cleaning Service reserves the right to adjust pricing based on various factors that may affect the cost of providing our cleaning services. These factors may include, but are not limited to:

  • Inflation and Market Conditions: We may adjust our rates periodically to reflect changes in inflation and operational costs. Any price adjustments will be communicated to customers in advance.

  • Changes in Home Condition: If the condition of your property deviates from what was initially disclosed or if there are unexpected cleaning challenges (e.g., excessive clutter, pet damage, or additional cleaning requirements), we reserve the right to adjust the price accordingly. We will inform you of any such changes before proceeding with the service.

  • Service Frequency or Scope: Adjustments may also be made based on changes to the frequency of service, size of the property, or other factors that alter the scope of the required cleaning.

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We will notify you of any price adjustments before the service is rendered. Continued use of our services after notification of price changes constitutes your acceptance of the new rates.

Cancellations and Rescheduling

You may cancel or reschedule an appointment up to 24 hours before the scheduled service time. Cancellations made within 24 hours may incur a fee. Please contact us at (603) 438-6883 or trustedcleaningsvcs@gmail.com to make changes.

Customer Responsibilities

You agree to provide access to your property and ensure that all areas to be cleaned are accessible. If an area that was agreed upon for service is found to be inaccessible, we will contact you to discuss the issue. It will be your responsibility to ensure that the area is made accessible for the cleaning service to proceed.

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Additionally, it is your responsibility to handle any dangerous items that we are not legally allowed to touch or clean, such as firearms, hazardous materials, or other items that pose a safety risk. These items must be stored in a safe place before our cleaning service arrives. We are not responsible for handling or moving any dangerous or restricted items.

Liability

We are fully insured for damages or accidents that occur during the provision of our cleaning services. However, we are not responsible for pre-existing damage or loss of items.

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Confidentiality

We value your privacy and confidentiality. All customer information will be treated as confidential and will not be shared with third parties, except as required by law or as necessary to provide services from our trusted teams.

Termination

We reserve the right to terminate or suspend our services at any time if we believe you have violated these Terms or if we encounter circumstances where continuing the service is not feasible. This includes, but is not limited to, a lack of coordination or cooperation that prevents us from delivering the agreed-upon cleaning services.

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We strive to provide flexible, customer-focused services and will work with you to make adjustments and find solutions. However, if we are unable to proceed with the service due to repeated or consistent lack of cooperation, communication, or coordination, Trusted Cleaning Service reserves the right to terminate the agreement and discontinue services. In such cases, you will be responsible for any charges incurred up to the point of termination.

Changes To Terms

We may update these Terms of Service at any time. Any changes will be posted on this page, and the effective date will be revised accordingly.

Contact us

If you have any questions about these Terms of Service or general concerns, please contact us at:

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